HHS Issues Final Rules To Review Insurance Premium Increases

The Department of Health and Human Services (HHS) issued a final regulation to review large health insurance premium increases while at the same time providing consumers with clear access to this information.

HHS hopes that this transparency will help lower insurance costs, especially when in September 2011 state or federal agencies must review rate increases of 10-percent or more.

“Effective rate review works – it does so by protecting consumers from unreasonable rate increases and bringing needed transparency to the marketplace,” said HHS Secretary Kathleen Sebelius. “During the past year we have worked closely with states to strengthen their ability to review, revise or reject unreasonable rate hikes. This final rule helps build on that partnership to protect consumers.”

Starting September 1, 2011, the rule requires independent experts to review any proposed increase of 10-percent for most individual and small group health insurance plans. States will have the primary responsibility for oversight, and HHS will serve in a backup role if certain states are unable or unwilling to comply. Starting September 2012, the 10-percent threshold will be replaced by state-specific thresholds that reflect the insurance and health care cost trends in each state.

“Strong and transparent rate review processes are necessary to help bring down costs for consumers,” said Steve Larsen, director of the Center for Consumer Information and Insurance Oversight. “Rate review will ensure that increases are based on reasonable estimates and real-time data on medical cost trends and health care utilization.”

For more information about recent trends in health insurance rates and the final rule, visit HERE.

 

Zombie Apocalypse Preparedness 101

The Centers for Disease Control and Prevention has posted information on how to prepare in the event of a zombie invasion. Assistant Surgeon General Ali Khan provides valuable information from stocking up on food to first aid supplies to “where you would go and who you would call if zombies started appearing outside your door step.”

The CDC blog also explains:  “If zombies did start roaming the streets, CDC would conduct an investigation much like any other disease outbreak, CDC would provide technical assistance to cities, states, or international partners dealing with a zombie infestation. This assistance might include consultation, lab testing and analysis, patient management and care, tracking of contacts, and infection control (including isolation and quarantine).”

Among other things, the CDC also recommends advance planning of the appropriate escape route:  ”Plan your evacuation route. When zombies are hungry they won’t stop until they get food (i.e., brains), which means you need to get out of town fast! Plan where you would go and multiple routes you would take ahead of time so that the flesh eaters don’t have a chance! This is also helpful when natural disasters strike and you have to take shelter fast.”

For more information about what to do when the zombies arrive, or information about disaster preparedness in general, visit the CDC’s Website HERE.

 

A Final Newsletter0

Hello Everyone:

In many respects, today is like any other for Coast Plaza Hospital. Just as we have since opening our doors more than 50 years ago, we stand proud and ready to address any emergency our community might face, welcoming one and all in times of need. And yet, though unbeknownst to our many neighbors, patients and friends who have come to look upon the hospital as a constant, fixed entity toward which to turn in the midst of chaos, behind the scenes a torch will shortly be passed from one hospital owner to another.

Under the past twenty-one years of present ownership I have shared the title of Chief Executive Officer with only one other. In this, my final report to the Coast Plaza Hospital community, I would like to honor the individual who held my title for the 12 years before me, my father, Gerald J. Garner, since in my opinion it is his legacy that has made our hospital a name our community has come to trust.

Born December 17, 1936, my father was raised in New York and did not move his family to California until he was 40. It was to be another decade before he assumed the position of Coast Plaza’s CEO, a role he accepted with pride. His sudden death on April 28, 2002 came as a great surprise to both his immediate family and the employees at Coast Plaza, many of whom knew him from the beginning of his tenure.

Today, my father is survived by my mother Joan, my sister Robyn and her husband Keith, my brother Scott and his wife Karen, me and my wife Natalya, and six grandchildren. While he adored Robyn and Keith’s children Tyler and Evan, sadly Gerald never had the chance to meet Scott and Karen’s three children, Espen, Annika, and Helena, or our newborn son Rodion. I like to think he would be proud of the new elements within his family.

Gerald taught many people many things in life, but it was perhaps his passing that taught our hospital family its most important lesson: We achieve greatness together, and only together. I have heard it said that the whole is by nature greater than the sum of its parts, and when it comes to health care in the modern age that is certainly true, be it the correlation between community and hospital, employees and hospital, or even investors and hospital. As different as each of these entities may seem from the others, all three survive only by existing together. Just as the loss of my father affected my immediate family greatly, the transition from old guard to new will have its moments of uncertainty for the Coast Plaza family. Even so, though these past few weeks have given me the opportunity to witness first hand the ways in which change can make for a stressful environment, I have also been pleased to regard the strength and dedication shown by our members in their effort to maintain the superlative standard of health care that our community has come to expect, regardless of any temporary internal fluctuations. Nine years of consistency will undoubtedly lead to a certain amount of confusion for a time, no matter who is waiting in the “on-deck circle.”

But that is what makes a hospital such a special place to work. As chaos tries to rule the day, something happens, and a wake up call of sorts is given, reminding us all of the reason we have come together in this building on any given day. Our daily dose of reality connects us with the real issues at hand, as we remember that our community truly values the support we provide in times of need, just as we do the same for one another. After all, that is what relationships are all about.

Throughout this period of transition, Coast Plaza Hospital did exactly as it should, relying on a network of relationships already in place and building on the new to continue its focus on providing care to the community. In hindsight, the past nine years under my tenure were in many ways defined by these relationships, and our focus was strong. As a result, the community received exactly what it had come to expect and deserve — a first-rate hospital.

Seven months ago I met the individuals who will write the next chapter for Coast Plaza Hospital. They are a competent, generous, able group, to be sure. But though they may steer the course, they will not write this story alone. If there is one fact which Gerald and I knew to be true while tending our posts, it is that the strength of this particular hospital comes not from its leadership, but from the dedication of its nearly 400 stellar employees. Working together for the common good, you are indeed greater than the sum of your parts, and I do not expect that to change.

Regardless of what the future holds for Coast Plaza, there is one thing of which I am sure: The extended family that has for nine years made it an honor and a privilege for me to lead this hospital will continue to provide excellence in care for the people in and around Norwalk. Indeed, that is what health care at Coast Plaza Hospital is all about.

Thank you all.

Bringing the Relationship Back Home0

This article first appeared on the PBS affiliated Website This Emotional Life.

“As you get older, it is harder to have heroes, but it is sort of necessary.” — Ernest Hemingway

It starts with lavender.  Then I notice the tiny, neatly folded outfit set aside by the changing table. A dragon in the corner smiles at me, performing ironic double-duty as humidifier and protector, providing respiratory ease rather than spewing the requisite fire so common to his kind.

Through the dim lighting I spot a small bottle waiting to provide the next meal when necessary, along with an array of accoutrements placed strategically throughout the room in anticipation of what the night may bring. And, of course, I hear the alternating tonic and dominant harmony in D flat.  This is my house, and yet I cannot help but ask myself where this room has come from.  It seems to have magically appeared overnight, while I was at the office crunching numbers and doing my best to contain health care-related chaos.

As I have mentioned in earlier articles, the last few months have been interesting for me, for a variety of reasons. Thus far, 2011 has seen fit to grant me a beautiful baby boy as I relinquished ownership of a family hospital handed down to me by my father.  Never before have I seen the Wheel of Life turn so up close and personal than in the last few months, and the combined experience has forced me to take account of the daily minutiae.  Simply put, things are changing, and fast.  The past seems suddenly far behind while the future stretches out before me, full of exciting new events that remind me just how far out of my league I am.  And through it all, the scent of lavender lingers as a reminder of my transition.

With the livelihood of over 400 employees – who I consider extended family members – at stake during the ongoing sale process of a local hospital on which the very community has come to depend for more than 50 years, I am the first to admit that the last two months have not afforded me as much time to spend with my newborn as I would have liked.  Late night phone conferences and early morning briefings have left little time for more than the occasional bottle-feeding or diaper change. That’s what comes to mind as I make my way across this odd little room in the heart of my house and realize just how much work my wife has put into creating a warm, safe haven in which to raise our son.  My lack of familiarity with many of the products on the nightstand only serves to reinforce how much she has learned recently, and put into practice on her own.

While I have been managing to survive my recent professional upheaval with the support of a hospital family nine years in the making, two strong-willed brothers, a handful of professional advisors with over 75 collective years of experience, and plenty of luck, that dragon’s smile stands as a reminder that she alone has borne the brunt of maneuvering through the uncharted waters of first time parenthood.  Any initial feelings of personal guilt as a result of my situation are quickly succeeded by the pride I feel on her behalf as it dawns on me that the foundation she has so gracefully provided exists not just for my son in his first months, but for me as well as I close out an important and emotional chapter in the history of my family tree.

While I was focusing my energies on external responsibilities, it was my wife who kept the home front intact. We never did plan any such allocation of duties, nor could we have anticipated this perfect storm of sorts when her pregnancy was first announced.  Yet somehow during the process, perhaps when I wasn’t even paying attention, Natalya became both anchor and life preserver, in many ways taking care of me in much the same way as she did our son.  In this forum I have had ample opportunity to discuss the many relationships that have formed my understanding of health care and its continued survival throughout innumerable pressures. But I may have been remiss by not making it unmistakably clear that the relationships that form behind the scenes within the family nest are often what make it possible for health care workers to give their best in emergency situations day in and day out. Personally speaking, my support group is an army of one. On behalf of my son, my hospital family, and myself, I am forever grateful to my wife and my hero, Natalya.

As an aside, my mother-in-law recently arrived from Belgium to lend a hand and offer advice.  Her arrival underscores what I am sure the dragon must also be thinking as he watches what transpires in that little room: “A mother’s work is never done.”

The Relationships Behind the Healing0

This article first appeared on the PBS affiliated Website This Emotional Life.

In an 1889 essay, The Decay of Lying, Oscar Wilde argued that life often imitates art because “the self-conscious aim of life is to find expression,” and art provides an appropriate release. In many ways the same could be said of the current relationship between those who provide health care to the community and those who draft legislation governing such care. As the debate around health care reform enters its second year, perhaps it is time to stop and consider the full impact of the bill, not just on the health care system as a concept, but on the fate of the local hospital as a living, breathing entity.

The obvious uncertainties brought to life by today’s health care climate have over time become an unfortunate source of anxiety affecting nearly every patient-doctor relationship, as well as giving pause to the hundreds of thousands of health care workers industry-wide. For those on either side of the equation, the future of these relationships is now at a crossroads, in large part because neither professionals nor patients know what may be waiting around the next corner. Sadly, this all too often adds undue pressure to the already difficult task of care for the sick in the event of an emergency.

Next month will mark my nine-year anniversary as CEO of a hospital in Los Angeles County, California, in a role I had honestly never expected. I remember walking into that job on my first day, to face a group of intelligent, dedicated hospital managers who were devastated by the loss of their former leader.  As I addressed this room full of people – some of whom were in tears, some of whom remained stoic, all of whom were scared of what the future might hold – I wondered how I could ever comfort them for the loss they had just endured and assuage their fears of what was to come. The Hospital’s former CEO had died the day before from injuries sustained in a car accident, and it was my job to regain control of the facility and keep things functioning while learning the ropes as I went. There was no question I had some rather large shoes to fill, and but for the fact that the prior CEO had also been my father, I imagine I never would have accepted the challenge.

On the day of that first meeting with my new staff, we did not focus on our need to provide health care to the surrounding community.  Instead, we addressed the obvious issues of how best to continue forward as a team. Even so, no one working that day forgot the primary goal of any hospital, regardless of the surrounding chaos. Notwithstanding, for the next 3,300 consecutive days – almost 80,000 uninterrupted hours – the hospital did exactly as it should, using the network of relationships already in place and building on the new to continue its focus on providing care to the community.  In hindsight, the past nine years under my tenure were in many ways defined by these relationships, and our focus was strong.  As a result, the community received exactly what it had come to expect and deserve — a hospital.

Five months ago I began what would become a new chapter in this story, although initially I had no reason to anticipate the scope of its impact. It had become increasingly clear that the time had come to enter into discussions to sell the hospital to a larger health care group with the resources necessary to continue providing the area with top quality care. Throughout the process, which was long, arduous, and quite emotional for me, our focus was always to ensure that the community received what it deserved — that same hospital it had come to rely on for over fifty years.  Yet even in those moments when my focus waned, I knew I could depend on an extended family nearly 400 strong who made sure that we were well-positioned to deliver medical care to those who needed us. In the end, that’s what health care is all about.

Just the other day I entered that same room, filled with many of the same people from nine years ago.  While there were plenty of new faces as well, most of them had long ago become a part of our family. I explained that I had been preparing for this day for nearly nine years, although what was originally a day to which I had looked forward with anticipation was now one I truly dreaded. This time, I was to deliver a different message – that I would soon be stepping down as their leader. Looking out at the crowd as I gave news, every face reminded me of a lesson taught or learned, a favor asked or granted, or an experience shared.

I’ve heard it said that the whole is greater than the sum of its parts. When it comes to health care in the modern age that is certainly true, be it the correlation between community and hospital, employees and hospital, or even investors and hospital. As different as each of these bonds is from the other, all three survive only by existing together. These past few days I have witnessed first hand the ways in which change can make for a stressful environment.  The staff is nervous, the patients may be confused, and emotions run high. Nine years of consistency will undoubtedly lead to fear and uncertainty for a time, no matter who is waiting in the “on-deck circle”.

But that is what makes a hospital such a special place to work.  As chaos tries to rule the day, something happens, and a wake up call of sorts is given, reminding us all of the reason we have come together in this building on this day. Our dose of reality connects us with the real issue at hand. We remember that our community truly values the support we give in times of need, just as we do the same for one another.  After all, that is what relationships are all about.

If life could really imitate art, or at least the spirit of the law, it would make health care reform a much easier pill to swallow. To succeed in this endeavor, our primary goal should be to remember not just why we are here, but what the underlying purpose of health care in America is really all about.  For me, it has always meant faithfully serving the people who depend on us.  Though we may all sometimes forget why we do what we do, the relationships around us that maintain the hospital infrastructure so that it can operate all day, every day, are too important to ever be taken for granted.  Hopefully those who oversee the nationwide debate will one day come to accept this fact.

The Future of Medicare Reimbursement Is Here

The Centers for Medicare and Medicaid Services (CMS) will start paying hospitals bonuses based upon performance, an adherence to quality measures, and on patient satisfaction.  These final Medicare rules were published last week. This Hospital Value-Based Purchasing Program is another step toward shifting the reimbursement infrastructure from the cost of services during a hospital stay to improvements in patient health and performance during a hospital stay.

Proponents of this idea — which was part of the Patient Protection and Affordable Care Act — contend it could help save money in the Medicare system as it improves patient care nationwide. “For the first time, hospitals are going to be paid for inpatient hospital quality, not just the quantity of the care they provide,” CMS administrator Donald Berwick, MD, told reporters on Friday morning.

The rule goes into effect in October 2012. In the program’s first year, hospitals will be entitled to share bonus money from an $850 million fund based upon their performance. For a complete list of the quality measures, visit here.  CMS will also evaluate patient satisfaction during hospital stays. Quality measures will weigh at 70% and patient satisfaction results at 30%.

In fiscal year 2013 (starting October 2012), hospitals will face a 1% reduction overall on Medicare payments under the Inpatient Prospective Payment System (IPPS) as these funds will be used to pay for the performance bonuses. By 2015, hospitals who continue to show poor performance ratings will not only be excluded from the bonus pool, they will also face additional cuts in reimbursement.

When asked if the rule would be unfair to hospitals with less money who might have greater challenges adhering to the quality measures and focusing on patient scores, Berwick stated: “We need all boats to rise on the rising tide of quality.”

 

A Possible Reprieve for Hospital Retrofitting Requirements

In February, Hospital Stay posted an overview on California’s seismic safety requirements for hospitals.  That article can be found HERE.  Recently Governor Brown signed SB 90 and AB 113, which in part provide hospitals with a possible seven year extension to comply with the State’s seismic safety requirements.

To qualify, there are some legislative events which must occur first on both a state and federal level. If and when that occurs the seismic extensions set forth in SB 90 last up to seven years, but no later than 2020.  For a hospital to obtain this optional extension, OSHPD must consider public safety when determining whether to grant an extension or length of an extension on a case-by-case basis using the following criteria:

  • Structural integrity of the building based on its HAZUS score. HAZUS is a nationally applicable standardized methodology that contains models for estimating potential losses from earthquakes, as well as other natural disasters.
  • Community access to health care if the hospital building is closed.
  • Financial capacity of hospitals to complete the construction project.

No later than March 31, 2012, hospitals that wish to apply for the extension must:

  • Submit a letter requesting an extension.
  • Specify what the project will be (rebuild, retrofit, other).
  • Specify the time necessary for the project.
  • Submit a schedule detailing the extension work.
  • Specify how the project will stay on track as proposed.

No later than September 30, 2012, a hospital must submit its HAZUS application No later than January 1, 2015, a hospital shall:

  • Submit plans and a schedule for the project identified.
  • Submit a financial report describing the ability to complete the project.

No later than July 1, 2018, a hospital must obtain a building permit for its project, thereby ensuring sufficient time to meet the statutory deadline.

 

 

Why Movie Stars Marry

A recent study published in the Journal of Human Capital examines movie star marriages in an attempt to identify why people often marry someone with a similar educational background. According to Gustaf Bruze, an economist at the Aarhus School of Business and Social Sciences in Denmark, the answer has less to do with financial or professional considerations, and that just because a couple attended the same school is not necessarily conclusive.

Bruze reviewed information about the top movie stars’ marriages, earnings, and education levels. The analysis showed that the level of formal education may have little to no correlation with success (either financial or the likelihood of winning an industry award).  Notwithstanding, movie stars who marry still tend to have similar educational backgrounds, even though it is unlikely a couple met in school or on a film set as a result of their their education level.

Bruze noted that the findings suggest education is not dependent upon financial or professional  connections. “What it says is that men and women have very strong preferences for nonfinancial partner traits correlated with education. And educational sorting would remain even if the tendency of men and women to work with colleagues of a similar educational background were to disappear or if the role of educational institutions as a meeting place for future husbands and wives were to disappear.”

A Punch Up At A Wedding

Lost Hospital — Ellis Island Hospital, New York Harbor0

Between 1892 and 1954, Ellis Island served as the only entry point into the United States for more than twelve million immigrants. A small island inside New York Harbor located just off the New Jersey coast and the nearby Statute of Liberty, Ellis Island grew over the years from its original 3.3 acres to 27.5 acres in size.

Before 1890, individual states regulated immigration. When the Federal government assumed this responsibility, it constructed and operated a new facility on Ellis Island, opening its doors on January 1, 1892.

For the most part, class and status dictated whether an immigrant was sent to Ellis Island. Travelling across the Atlantic Ocean (the only real viable option at the time), first and second-class passengers were only sent to Ellis Island if they were sick (or had legal issues).  Third class passengers, also known as “steerage”, would almost always be sent to Ellis Island by ferry or barge for a medical examination.

If one’s legal documents were in order and he or she appeared to be in good health, the time spent on Ellis Island would be brief.  Doctors conducted medical examinations by quickly scan all newcomers for obvious physical ailments (sometimes referred to as the “six second physical”).

Fearing danger to the public health, immigrants with contagious diseases were excluded from entry into the United States. As a result, a hospital was needed on Ellis Island to treat the immigrants and protect the public health, and it opened in 1902. The contagious disease hospital was built with 18 wards for specific diseases, and it also included a psychiatric hospital.  Eventually the hospital would grow to include 22 buildings on Ellis Island.

A report by Assistant Surgeon General H.D. Geddings in 1906 stated: “The hospital building is of modern construction, on the block plan, of brick and stone construction, architecturally very handsome, and three stories and an attic in height, with a basement.  The general plan of the building is a central portion for executive and administrative purposes, with wings containing large and small wards.”

The Ellis Island Hospital received heat, light and power from a plant on Ellis Island. The hospital’s kitchen prepared 2,000 meals each day for the immigrants and 300 employees. According to the Commissioner of Immigration, Federic C. Howe, in 1916 Ellis Island would accommodate “as many as 10,000 people temporarily or permanently.”

The Ellis Island Hospital handled all diseases, including measles, mumps, diphtheria, and whooping cough. The hospital also had its own state-of-the-art laboratory, critical at the time to identify cases such as pulmonary tuberculosis. Indeed, the hospital reported only one employee death due to infection with contagious disease (tuberculosis) while working with the immigrants.

According to Dr. Milton Foster in 1915, “The medical inspection of arriving immigrants is made chiefly for two purposes; first, to see that they are strong, well, and bright enough to be able to earn a living and get along in this country; and second, to ascertain that they do not have certain diseases which they might transmit to their new neighbors in America.” While it treated disease and the passing of 3,500 patients, Ellis Island Hospital also delivered 350 babies (receiving immediate citizenship at birth).

The hospital screened immigrants for mental illness as well, usually a process initiated with an “X” chalk marked on the jacket or dress of the immigrant.  According to Dr. Thomas Salmon in 1905: “Justice to the immigrant requires a carefully considered diagnosis; while on the other hand, the interests of this country demand an unremitting search for the insane persons among the hundreds of thousands of immigrants who present themselves annually at our ports of entry.”

Physicians from the U.S. Public Health Services were required to rotate through the hospital. The patient load on Ellis Island was challenging. According to Dr. Foster, the volume compared to that of the hospitals in both Boston and Washington, D.C.:

“Take any week in the year and imagine that, during this week, all the people who were sick and needed treatment in [Boston and Washington, D.C.] were to be sent to one hospital.  Assume, also, that this hospital was a real general hospital, in the fullest sense of the word, and that it accepted not only ordinary patients but also the insane and those suffering from contagious diseases. Let us also further suppose that all . . . were inspected and that all those who were suspected of having latent disorders, like tuberculosis or syphilis, were also sent to this hospital for examination and treatment. Grant all of these conditions and you will have a pretty fair idea of the total amount of work performed by the hospital at Ellis Island last year.”

Restrictions on immigration ultimately proved to be the end of Ellis Island Hospital. Additionally, physical screenings were conducted overseas before transatlantic voyage was permitted.

As the number of patients began to decrease, Ellis Island was used by other government agencies such as the FBI (using the island to deport possible foreign spies), the U.S. Army (during World War II for its disabled servicemen as well as German and Italian prisoners of war), and finally the U.S. Coast Guard. In fact, it was the U.S. Coast Guard that ultimately closed the facility in 1954.

Photographs from EllisIsland.orgNewYorkTimes.com, and U.S. DHHS.

 

Exercising Restraint – The Role of the Neighborhood ER in Treating Mental Illness0

“How do you know I’m mad?” said Alice.  “You must be,” said the cat, “or you wouldn’t have come here.” –Lewis Carroll

The challenges facing the local Emergency Room are as varied and complex as the patients it serves.  From trauma surgery to heart attacks to poisoning and beyond, today’s ER must be prepared for just about any health related issue, ready to quickly and accurately diagnose and treat whatever comes through its doors.  Fortunately, the advent of superior diagnostic technology has made the path between illness and wellness increasingly more linear.  So is the case, at least, with matters of the body.

However, when a patient’s illness is mental in nature, the role of a hospital becomes much more complicated.  What happens when a mentally ill patient gets sick in the outside world and must seek help not in a psychiatric care facility, but the neighborhood Emergency Room?  Unlike a trauma or stroke victim, whose injuries typically present as physical, issues of mental health are much harder to pinpoint, diagnose and treat in a timely fashion, as it is primarily the patient’s judgment that falls under question. Proper medical treatment of a mentally unstable patient requires not just the delivery of emergency medicine, but an understanding of the decidedly nonlinear practices of psychiatric medicine as well.  If that was not enough, it also often involves the ability to navigate additional legal hurdles and a host of ever-evolving ethical considerations unique to the psychiatric patient.

Recent advances have attempted to ensure that acute care hospitals afford psychiatric patients the same caliber of service as those presenting with physical ailments, with some success.  Passed in 1986, the Emergency Medical Treatment and Active Labor Act (EMTALA) is a United States Act of Congress that requires every hospital to treat any patient with an emergency condition in such a way that, upon the patient’s release, no further deterioration of the condition is likely.  No hospital may release a patient with an emergency medical condition, physical or mental, without first determining that the patient has been stabilized.  For those who come to the ER with severe mental disabilities, this can create an unusual situation where understanding, patience, and compassion are of great importance.

Though these regulations mean well, the reality they impose often puts hospitals in an awkward position, stretching their already limited resources to include a patient body that brings with it an increased demand for high-level, time-consuming care.  Once admitted to the ER, psychiatric patients often have to wait hours or even days before they are issued a bed within the hospital.  To make matters worse, a disproportionate number of mental patients in the ER also abuse alcohol and / or drugs, making it impossible for doctors to accurately assess the extent of their health until detoxification has been established.  In the interim, beds, services, and staff that would otherwise be used for Emergency Room patients presenting with physical conditions become tied up in the often long wait that comes with getting mental patients situated and provided for prior to diagnosis.  In truth, when it comes to any underlying psychiatric disorder most ERs are only equipped to offer mental patients a hot meal, a place to sleep, and protection, not only from the dangers of living on the streets, but often from themselves.

Treating the mentally ill presents a host of challenges to any ER, and includes addressing methods of communication and adherence to proper modes of conduct.  Even with today’s psychiatric advances and new procedures for doctors to employ when treating the mentally disturbed, the concept of patient safety remains at the top of any hospital’s list of priorities.  The very nature of mental illness can force gray issues when it comes to the acceptability of certain of these methods, such as the use of physical restraints on patients. Psychiatric concerns are unique in that they may force a hospital into the unenviable position of having to choose between a patient’s basic right to freedom and the need to protect the patient from himself.

From the hospital’s perspective, the need to balance prevention of self-inflicted patient harm, as well as harm to other patients and hospital staff, with the above-referenced concerns justifies the use of restraint in certain situations.  While a doctor can never legally use restraint as a means to prevent a voluntary patient from leaving the hospital prior to assessment, since every medical patient has the initial right to leave against medical advice, such an alternative does unfortunately continue to serve a purpose when all other options have been exhausted.

Due to the extremity of such a step, the regulations governing how a hospital may restrain a patient who has been assessed as a danger to himself or others are complex.  Again, the safety and well-being of the patient must always be of primary concern.  Though the laws differ by state, most hospitals agree on a set group of principals by which to abide should this step become necessary:

  • Restraints will be used only for adequately justified situations that are medically necessary based on individually assessed patient needs and behavioral risk factors.
  • Restraints will never be used as a means of coercion, discipline, convenience or retaliation by staff.
  • Restraints will not be based solely on prior history of use or history of dangerous behavior.
  • Preventative or alternative strategies will be used to help staff focus on the patient’s well being and will be incorporated into the patient’s plan of care.
  • Medication used to control behavior will be identified on patient’s medical record and included in patient’s plan of care.
  • Informed consent will be obtained prior to administering any psychotherapeutic medication.
  • The patient’s dignity, rights and well-being will be preserved and physical needs will be met while protecting the patient’s health and safety.

These categorizations, while understandably vague at first glance, do provide a much needed structure on which Emergency Room physicians can rely when a patient presents with issues of mental instability and questionable judgment.  Unlike patients dealing with physical ailments, the mentally ill must be treated under their own subset of conditions, taking into consideration the hidden complexities of the human mind.  Though no doctor ever wants to supersede the rights of a patient, on occasion he or she must be both willing and able to step up and accept responsibility for the well-being of another when that person is no longer able to distinguish between what is harmful and what is not.  The ethics put forth by the Hippocratic Oath demand nothing less.